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FREQUENTLY ASKED QUESTIONS
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How do I place an order?You may place an order for homemade sweets online HERE and pick it up on Sundays from 11:00 a.m. to 12 noon at COMO Cooks on The Loop. ​ Place your order for current Sunday pick-up by midnight on Thursday.
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Do you ship?Currently, we do not ship. We hope to do so soon.
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Where is the local pick-up location?The local pick-up location is COMO Cooks on The Loop at 14 Business Loop 70 E, Columbia, MO 65203. ​​ To pick up your 'fresh from the oven" goodies, enter the alley behind Loop Liquor or DW Auto. Park on the south lot and ring the doorbell at the kitchen's back door.
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What forms of payment do you accept?Baked Paper accepts the following payments:
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What is your refund and exchange policy?My homemade sweets are baked-to-order and are perishable. My handcrafted paper goods are made-to-order and may be personalized. Unfortunately, due to the custom nature of the products I create, I cannot accept returns or issue refunds, unless your order arrives damaged (applies to handcrafted paper goods only). Circumstances pending, I will issue a credit or send a re-order. Shipping fees are nonrefundable. ​ If you are not happy with your order or your product arrives damaged, please contact me at 573.772.5522 within 24 hours of receipt. Kindly email a detailed description of the issue with photos of the outer shipping box and the damaged item(s) to minjones@bakedpaper.com. Together we will work it out. I want your experience with Baked Paper to be a positive one and more importantly, I want you to be happy with your purchase. ​ You may cancel your order prior to receiving an order confirmation. Once an order is confirmed, it cannot be cancelled - the process to bake or make something especially for you starts immediately!
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Where are your cookies made?I am a proud vendor at CoMo Cooks, a shared, commercial kitchen in Columbia, Missouri. All of my homemade sweets are prepped, baked, and packaged here.
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What are your Forever Flavors?Forever Flavors are always available: Chocolate Chip* Peanut Butter* Oatmeal* Sugar Cookie Snickerdoodle
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How many flavors do you have?Baked Paper offers 17 cookie flavors. Forever Flavors are always available: Chocolate Chip* Peanut Butter* Oatmeal* Sugar Cookie Snickerdoodle Monthly Flavors are seasonal and rotate monthly: January - Birthday Cake February - Red Velvet March - Lemon Meltaway April - Brookie May - White Chocolate Macadamia Nut June - Butter Pecan July - Cookies & Cream August - Vanilla Bean Shortbread September - Banana Nut October - Cinnamon Roll November – Pumpkin Spice December - Gingerbread *Flavors that can be ordered as a custom cookie with two mix-ins.
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What are the ingredients for each cookie?I'm glad you asked! Each order is personally handcrafted from scratch using the highest quality ingredients without artificial flavorings, preservatives, conditioners, or additives. Take a look HERE.
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Are there any allergens in your homemade sweets?Please be advised Baked Paper is not an allergy-free bakery. Our homemade sweets are created in a kitchen that processes other products which may contain soy, wheat, tree nuts, peanuts, shellfish, and fish using shared equipment.
INQUIRING MINDS WANT TO KNOW
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